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Refund & Return Policy – Breeyz

Refund & Return Policy – Breeyz

At Breeyz, your satisfaction is our priority. We offer a smooth return and refund process under the conditions below. Please read carefully before ordering. 

Return Policy

 We accept returns only if the product is damaged, defective, or wrong.

To be eligible for a return:

  • You must contact us within 24 hours of delivery.

  • You must provide:

    • Unboxing video (full, clear, without cuts)

    • Photos of the damaged/wrong product

  • Product must be unused and in its original packaging.

We do NOT accept returns for:

  • Change of mind

  • Wrong product ordered by mistake

  • No proof (video) of damage

  • Slight color/size variations due to lighting or display

Refund Policy

Refund is provided only in the following cases:

✔ If product is damaged on arrival

Once verified, we will issue:

  • Replacement product or

  • Full refund to your bank/UPI

✔ If you cancel before shipping

100% refund for prepaid orders.

❌ Refund Not Applicable For:

  • Orders without unboxing video

  • COD verification amount

  • Delays caused by courier companies

  • Customer unavailability resulting in return

Refund Policy

If your product qualifies for a return, we will send a free replacement of the same product.

Refund Processing Time

  • Refunds are processed within 3–7 working days after approval.
  • Time may vary depending on your bank/UPI provider.

Important Notes

  • Unboxing video is mandatory for any claim
  • No exchanges for color preference or minor design differences
  • Once the order is shipped, it cannot be cancelled